10th March 2021 - Update regarding the current situation:
As you will have heard from the national announcements, early signs suggest the success of the vaccination programme is contributing to reducing the numbers of patients in hospital with coronavirus. Due to effective social distancing, handwashing and the wearing of face masks, we are also seeing reports of community spread of the virus reducing. This is very good news, but we must remain alert and continue to follow the national guidance.
The Ferns Medical Practice remains open and whilst you can still contact us by phone, we would encourage you to use our askmyGP service via our website – as this is the quickest method of contact and keeps our phone lines free for urgent requests or for those who do not have internet access. Primary care services remain under pressure as we continue to roll out the Covid vaccination programme and therefore we are asking you to only contact us if it is essential.
Please DO NOT contact us about Covid vaccinations. We will contact you.
If you have a minor illness or injury and need advice, please speak to your local pharmacist, use NHS 111 online or call 111.
All Initial consultations continue to be conducted by phone or online, which enables us to assess patients for potential coronavirus. People will be invited to face-to-face appointments if clinically necessary.
If you would like to order a repeat prescription, you can continue to use the NHS app, online access or send us an email through email@example.com
We are doing what we can to keep our patients and staff safe in this current climate. It is really important for us that our patients continue to look after their own health at home. We would like to remind patients with long term conditions, those with a health concern that is not going away, or symptoms that may be worrying you, to please get in touch.
Please remember, our staff have the right to be treated with dignity and respect at all times, so if you need to contact the practice please remember that any abuse of our staff will not be tolerated.
Thank you for supporting the Ferns Medical Practice at this time.