Vaccinating Health and social care staff

Vaccinating Health and social care staff

NHS England and NHS Improvement have now published a Standard Operating Procedure for the vaccination of frontline health and social care staff.  This identifies the people who can currently access NHS Health and Social Care vaccination hubs. This guidance will help organisations plan the rollout, including providing information on prioritisation and delivery methods,


All frontline health and social care workers will be eligible for the covid vaccination regardless of whether they work in hospitals, people’s homes or another setting, or who employs them.


·    If you are a frontline health or social care worker and want to enquire about your first covid vaccine dose, please do not contact your GP surgery.

·    If you are working for an organisation please contact them as they will likely have a roll out plan.

·    If you are self-employed or run a small organisation and have not had contact from NHS vaccination services please contact: Within your email, please state the number of staff members that need to be vaccinated.

·    Once your email is received, you will be contacted with details about how to book your appointment.

Scam Alert


Scam Alert

Experts have warned that scammers are preying on hopeful elderly people with hoax calls claiming to offer the COVID-19 vaccine injection.


The recorded messages tell the victim to press a number to arrange a booking for the COVID-19 vaccine, but once the resident presses the number they will be transferred to a Premium Number and will incur a large charge via their phone provider.  Doctors' surgeries are not using recorded messages to contact their patients.




Dear Patient 

We are all excited to hear about the progress of the rolling out of the Covid vaccine and look forward to this improving the quality of life for all of us.


We know that you, like us, are struggling with the continued confines imposed upon us all due to the Covid-19 pandemic.


Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.


To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:


  •   The vaccines are being rolled out in a very strict order
  • •  Please do not contact the surgery nor the hospital to seek a vaccine
  •   We will contact you when the NHS has informed us that you are eligible
  • • We are still open if you have medical concerns but please consider how urgent your request is.  We will offer advice via the telephone whenever we can to prevent you leaving home unnecessarily


  •  With the current rapid increase in Covid-19 cases it is even more important to


wash your hands

wear a face mask as advised

keep 2 metres apart


Thank you for your patience

Dr Blundell & Partners

The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available.
A prioritisation list has been produced in order for the vaccine to be delivered to groups who will need it first. The NHS will contact you when you are eligible to receive the vaccine and provide you with information about location and date. We will contact you when it’s the right time to come forward, so please don’t contact the practice to seek a vaccine before then. 
What are the priority groups?
1. residents in a care home for older adults and their carers
2. all those 80 years of age and over and frontline health and social care workers
3. all those 75 years of age and over
4. all those 70 years of age and over and clinically extremely vulnerable individuals (excluding pregnant women and those under 16)
5. all those 65 years of age and over
6. all individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality
7. all those 60 years of age and over
8. all those 55 years of age and over
9. all those 50 years of age and over
10. rest of the population (priority to be determined)

Your COVID Recovery – Website for patient support  

Your COVID Recovery is a website that helps patients to understand what has happened and what they might expect as part of their recovery.  

Please share the following website details with your patients  


Frimley Health and Care PDF - How to decide whether to keep your child off school in the pandemic flow chart - click to download


Childhood illnesses:

If a child is unwell with other symptoms such as sore throat, earache, stomach ache, runny nose, skin rashes, or a winter related illness such as norovirus with vomiting and diarrhoea, then parents are advised to check NHS 111 online health condition advice – is my child too ill to go to school, and contact their local pharmacy or GP if they need further help.


NHS 111 phoneline should only be used for an urgent medical problem where parents or carers are unsure what to do.  If a child is too ill to attend school, the parent or carer should advise the school as per normal and arrange to care for the child at home until they are well enough to return.


Urgent & Emergency Care:

The following link explains how to access urgent assistance for a child:  The advice as always is to call 999 if it is a medical emergency - when someone is seriously ill or injured, or their life is at risk.


The Ferns Medical Practice can’t organise Covid-19 tests for patients.  The only way to access these tests is by going to the official government website:  The phone number to organise a test is:  119

GPs are unable to provide certification or letters in relation to wearing face masks.


Patients wanting face mask exemptions, can print their own by visiting the link below (please scroll down the page to Section 3):




Surrey County Council coronavirus helpline 0300 200 1008 - Monday to Friday 9am - 5pm

A new Surrey coronavirus helpline set up by Surrey County Council went live today, to give non-medical advice and community support. This is for Surrey residents who need support from the community, or who want to help others. It’s not a medical helpline but will offer practical help in the community, working closely with district and boroughs and the local resilience forum.‚Äč

Farnham and Villages Coronavirus Helpline - 01252 745446 - Download flyer here

This helpline will be open Monday-Friday 9am - 2pm

Covid-19 Diabetes Helpline PDF - Download here

Guide for Parents during the Covid 19 lockdown - Download here

Information on Child Immunisations during Covid - Download here

Carers Support Services during the Covid 19 restrictions - please download HERE

A Surrey Carers Guide during Covid 19 can also be downloaded HERE

Mind Matters Surrey - Are you struggling during the COVID 19 outbreak? Mental Health Crisis Line 0800 915 4644 - PDF details download here

Important information patients about GP appointments

As you will be/are aware, COVID-19 (Coronavirus) is a new illness that is spreading across the UK. We are taking actions to protect our patients, our staff and our community by introducing a new system for contacting your GP. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.
All contacts with a GP will initially be on the Ask My GP system. The GP will do all they can to help you over the Ask my GP platform and on the phone – however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review.

Nursing appointments will continue as planned but we ask you to consider the national guidance before visiting the practice

Stay at home for 7 days if you have either:

·         a high temperature

·         a new continuous cough

·         Do not go to a GP surgery, pharmacy or hospital.


You do not need to contact 111 to tell them you're staying at home.


Use the NHS 111 online coronavirus service if:

·         you feel you cannot cope with your symptoms at home

·         your condition gets worse

·         your symptoms do not get better after 7 days


Only call 111 if you cannot get help online.


We thank you for your co-operation and understanding. As you are aware, the situation is evolving daily and we will keep you updated via our website and text messaging service.

Holiday insurance cancellation letters

We regret that in these exceptional circumstances the practice is currently unable to write any letters for patients who are making a holiday refund insurance claim.

This service is non contractual and as such we are under no obligation to offer this. We hope you will understand that the GPs need to focus upon the clinical needs of their patients at this difficult time.

The Government announced on 17th March that: -

The Foreign & Commonwealth Office (FCO) now advises British people against all non-essential travel worldwide. This advice takes effect immediately and applies initially for a period of 30 days.

As such, insurance claims can be requested on this basis. Full details can be read at